Deaf and Disabled Telecommunications Program (DDTP)
Be heard! It’s your program.
The CPUC has scheduled a set of three public participation hearings (PPHs) as part of its process to evaluate and update this program.
The California Public Utilities Commission (CPUC) has begun a proceeding to assess and update the entire program. For example, most of the devices offered are only compatible with landlines. TURN is encouraging the CPUC to gather more input from the disability community as it considers changes to DDTP.
Most importantly for current or potential DDTP participants, this could include changes to the application process, devices and services offered through the program, and how the program is promoted. We need your help to ensure that this program continues to be accessible and effective for all.
What is the DDTP?
The Deaf and Disabled Telecommunications Program (DDTP), funded by the California Public Utilities Commission (CPUC), is a public program that distributes specialized communications equipment to persons with disabilities, provides a dual-party relay system called California Relay Service, and supplies assistance for speech generating devices. It is subsidized by the State of California, removing any financial barriers. There are no age or income requirements to participate in DDTP, but participants must submit certification of their disability.
Speak at a Public Forum!
Please see the schedule and location information below.
1. In-Person Public Hearings
To request accommodations or interpretation in a language other than American Sign Language (ASL), commenters need to contact the Public Advisor's Office (public.advisor@cpuc.ca.gov) at least five business days before the PPH they plan to attend.
May 16, 2025 / 10am
Oakland City Center
500 12th Street, Suite 105, Oakland, CA 94607
Paramount RoomSeptember 3, 2025 / 2pm & 6pm
Greater Los Angeles Agency on Deafness, Inc. (GLAD)
2222 Laverna Avenue, Los Angeles, CA 90041September 17, 2025 / 2pm &6pm
Ed Roberts Campus, Center for Independent Living
3075 Adeline Street, Berkeley, CA 94703
Click here to comment on the docket. Please reference docket
number R.23-11-001.
2. Remote Public Hearings Virtual PPH participants who want to comment in ASL need to contact the Public Advisor's Office (public.advisor@cpuc.ca.gov) at least five business days before the PPH they plan to attend. (ASL interpreters will be present at the in-person PPHs.)
May 16, 2025 / 10am
Webcast: https://cpuc.webex.com/cpuc/j.php?MTID=m46bf02b93606978ab6da2b05cd59775e
Webcast Number: 2499 062 1351
Webcast Password: MAYJOINT2025
Phone: 1-855-282-6330 United States Toll Free
1-415-655-0002 United States Toll
Access Code: 2499 062 1351
Phone Password: 62956468
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