Consumer Support

The Family Electric Rate Assistance Program offers an 18% discount on your electricity bill if your household income slightly exceeds the CARE allowances.

The Medical Baseline program provides additional natural gas and electricity at the lowest residential rate for customers who rely on life-support equipment or have qualifying medical conditions.

The California LifeLine program offers discounted home and cell phone services for eligible low-income households, helping make essential communication more affordable.

LIHEAP is a federally funded program that provides one-time assistance with energy bills and offers weatherization services to improve energy efficiency and safety for eligible households.

Do you have questions about your consumer rights when it comes to electric or gas services? Are you facing a 48-hour notice or shut off? We may be able to answer some of those questions with these FAQs.

Do you have questions about your consumer rights when it comes to phone services? Cellphone or wire line telephone services? We may be able to answer some of those questions with these FAQs.