Charter Execs Queried on Emergency, Low-Income Services in Utilities Hearing

Source: MLex.com |By Wesley Brown

Executives from Charter Communications faced questions Monday about the company's services during emergencies and commitments to services for low-income customers at the start of a week-long evidentiary hearing in front of an administrative law judge for the California Public Utilities Commission.  Charter's acquisition of Cox Communications hinges on final approval of the deal in California, where the hearing kicked off by focusing on the company's dealings and how they could impact California residents.

TURN questioned Dave Rodrian, Charter's group vice president of WiFi and Connected Home, about Charter’s Invincible WiFi, which works to continue customers’ internet access during a power outage, as well as its limitations on customers moving equipment and using the feature.  TURN also keyed in on Charter’s promotional offerings and the company’s transparency regarding consumer pricing once a promotional period ends.