TURN Newsroom
Adopted, Eliminated, Mandated, Readopted, and Now Revised: Fifteen Years of Consumer Broadband Labels
Source: Benton Institute for Broadband and Society | By Kevin Taglang
During the 2026 proceeding, AARP and TURN argued that the telephone remains a preferred channel for older adults, lower-income households, and consumers with limited digital literacy—and, as TURN noted, for people who do not yet have broadband and are calling to find out what it costs. TURN cited 2023 American Community Survey data showing that "80 percent of adults with vision difficulty own a smartphone, against 62.7 percent with home broadband service."
If you shop for home internet service in the coming months, something on the screen may look different. For the past two years, providers have had to show you a standardized "broadband label"—a black-and-white box modeled on the nutrition panel on a cereal box, listing the monthly price, what happens when the introductory rate expires, the typical speeds, the latency, the data allowance, and each fee added on top. The label had to sit right next to the advertised plan.
Replies Filed on AT&T Forbearance Request
Source: Washington Watch | By NECA
TURN, et al. said comments in this record show AT&T’s application to relinquish its ETC designation will not have positive effects for California consumers. They said if the FCC grants AT&T’s petition before the CPUC can finish its investigation, consumers will be left with inadequate or nonexistent replacement services. all replies available | public notice | order
In addition to reply comments listed in a previous edition of Washington Watch, replies were filed on July 22, 2026, on AT&T’s petition seeking forbearance from Section 214(e) eligible telecommunications carrier requirements within its California service territory.
Utility Reform Network discusses AT&T petitions, E-Rate
Source: WAshington Watch | By NECA
TURN said this area of policy has been left to the states and Section 253 delegates to the states the authority to regulate to preserve and advance universal service.
The Utility Reform Network met with Commissioner Gomez’s advisors on July 16, 2026, regarding AT&T’s petition for a ruling that any California regulation that interferes with its ability to discontinue POTS is preempted by the FCC and petition for forbearance from Section 214(e) ETC requirements in California.
Preemption and Forbearance
Source: Washington Watch | By NECA
TURN said this area of policy has been left to the states and Section 253 delegates to the states the authority to regulate to preserve and advance universal service. TURN also said while AT&T Phone- Advanced has been approved in other states, none have a comparable topographical range or similar extreme weather events to California. Additionally, TURN said it had some preliminary concerns about the June 2026 E-Rate NPRM and urged the FCC not to let E-Rate become a victim of its own success.
The Utility Reform Network met with Commissioner Gomez’s advisors on July 16, 2026, regarding AT&T’s petition for a ruling that any California regulation that interferes with its ability to discontinue POTS is preempted by the FCC and petition for forbearance from Section 214(e) ETC requirements in California.
Consumer Groups Voice Concerns About Proposed Broadband Label Changes
Source: Communications Daily | By Matt Daneman
In a docket 22-2 filing last week recapping meetings with the offices of Chairman Brendan Carr and Commissioner Olivia Trusty, the Utility Reform Network said labels will be less effective if the FCC drops the requirement to display them online in full next to a plan that a consumer could purchase. Cutting the machine-readability requirement, meanwhile, hurts people who rely on screen readers and other assistive technologies, the group said. It also urged the commission to keep fees and state and local taxes broken out into their own line items.
Consumer advocacy groups and others are expressing concern that the FCC's proposed changes to its broadband consumer label rules focus heavily on easing the requirements for providers when the greater problem is their widespread lack of compliance.
AT&T Takes Multi-Prong Approach to Get Out of California Landline Phone Business
Source: Fierce Network | By Linda Hardesty
Johnston said, “There are people that get paid a lot more than me to read those tea leaves, and at this point, it is going to be very difficult to say.” He said the FCC will have to take more comments and write an order and get it published in the Federal Register before it can then be challenged. And the two current lawsuits in California are only just beginning.
Petitions and appeals are flying between AT&T and government groups as AT&T accelerates its agenda to get out of the landline telephone business in California. But AT&T hasn’t provided data to prove that its alternative connectivity solution will definitely work in the most remote locations of the state, according to a consumer advocacy group.
AT&T Loses Key Ruling in Bid to Stop Offering Basic Phone Service in California
Source: ARS Technica | By Jon Brodkin
California told the FCC that AT&T is lying when it claims that state rules prevent it from replacing copper with fiber. The Utility Reform Network, an advocacy group in California, told the FCC that AT&T’s wireless home phone service is “an ill-suited replacement for existing legacy infrastructure.”
California can keep enforcing rules that require AT&T to offer basic phone service to new customers in its wireline territory, following a federal judge’s ruling last week. AT&T sued California in May in a bid to end the state’s Carrier of Last Resort (COLR) rules that require it to offer telephone service to any potential customer in its territory. AT&T asked for a preliminary injunction that would prevent California from enforcing the COLR rules while the litigation continues.
Why Is It Taking So Long to Get Broadband to all of West County?
Source: Sebastopol Times | By Roger Coryell
There’s a new turn in the fight over AT&T’s plan to shut off its old copper phone lines. On July 15, four groups asked a federal judge in San Diego to let them join AT&T’s lawsuit and fight on California’s side. The four are a group that speaks for the state’s rural counties, a consumer group called TURN, another that speaks for all of California’s counties, and the union for phone workers. Sonoma County is one of the 40 counties the rural group represents.
The same day, the judge, Linda Lopez, let the groups hand the court a brief with their views. AT&T had tried to block even that. Now the groups want more: the right to make their own arguments and to appeal if they lose, instead of leaving the defense to state officials. The judge hasn’t said yes or no yet.
AT&T Loses Bid to Temporarily Halt California's Enforcement of COLR Obligations
Source: Broadband Breakfast | By Jericho Casper
Before being granted party status in the case, TURN and its coalition partners had previously filed an amicus curiae brief supporting the CPUC and California Attorney General Rob Bonta's position. In a brief filed June 26, the groups argued that the CPUC is acting within its authority to protect universal service, a policy they said is important at both the state and federal levels.
A federal judge Thursday rejected an effort by AT&T to temporarily stop California regulators from requiring the company to provide basic telephone service. AT&T had sought a preliminary injunction in its suit challenging the California Public Utilities Commission’s carrier of last resort rules. U.S. District Judge Linda Lopez of the Southern District of California denied AT&T’s request, allowing the rules to remain in effect while the case moves forward.
AT&T SEEKS TO END COPPER-BASED SERVICES AFFECTING LANDLINES ACROSS CALIFORNIA
Source: Vanguard News Group | By Lily Kenrow
The Rural County Representatives of California, California State Association of Counties, The Utility Reform Network and the Communications Workers of America, filed an amicus curiae brief in June in support of the CPUC and the Attorney General in the lawsuit. While there are pending lawsuits and petitions, California rules remain in place and protect landline services till further decisions are made.
AT&T has announced that it plans to move away from copper-based services, including phasing out landline services, across California starting June 1, 2027.
The Utility Reform Network Intervenes in AT&T’s Federal Lawsuit Against the CPUC to Defend Reliable Communications Services for California Ratepayers
Source: Benton Institute for Broadband & Society
The Utility Reform Network (TURN) has filed a motion to intervene in AT&T’s federal lawsuit against the California Public Utilities Commission and California Attorney General. TURN submitted this filing in partnership with the California State Association of Counties (CSAC), Rural County Representatives of California (RCRC), and the Communications Workers of America (CWA).
AT&T’s lawsuit aims to have the federal courts determine that California’s Carrier of Last Resort (COLR) rules do not align with federal policy. If successful, California would be unable to enforce these rules against AT&T or any other designated COLR.
TURN, Other Advocacy Organizations Request to Intervene in AT&T COLR Lawsuit
Source: Communications Daily |
The interveners, which include The Utility Reform Network (TURN), the California State Association of Counties, Rural County Representatives of California and the Communications Workers of America, have previously filed briefs in the case in support of California’s COLR requirements.
“California’s COLR rules are the cornerstone to ensuring that every California resident is able to access voice services,” TURN Executive Director Mark Toney said in a Thursday news release about the motion.
AT&T Loses Bid to Temporarily Halt California Landline Obligations
Source: Broadband Breakfast | By Jericho Casper
A federal judge Thursday rejected an effort by AT&T to temporarily stop California regulators from requiring the company to provide basic telephone service.
AT&T had sought a preliminary injunction in its suit challenging the California Public Utilities Commission’s carrier of last resort rules. U.S. District Judge Linda Lopez of the Southern District of California denied AT&T’s request, allowing the rules to remain in effect while the case moves forward.
RCRC, Public Advocacy Partners File to Intervene in AT&T Landline Lawsuit, Warning of Rural Safety Risks
Source: Imperial Valley Press | By Staff Reporting
The legal maneuver, filed in partnership with a broad coalition including The Utility Reform Network (TURN), the California State Association of Counties (CSAC), and the Communications Workers of America (CWA), seeks formal party status in the ongoing battle over California's telecommunications safety net. The lawsuit, brought by Pacific Bell Telephone Company (doing business as AT&T California) in the U.S. District Court for the Southern District of California, seeks to dismantle the state's Carrier of Last Resort (COLR) requirements.
The Rural County Representatives of California (RCRC) has launched a legal bid to protect reliable phone services for millions of rural residents by filing a motion to intervene in AT&T’s federal lawsuit against the state’s utility regulators.
Rural Counties Government Group Moves to Block AT&T’s Attempt to Bail on Providing Phone Service in the Boonies
Source: Lost Coast Outpost | By LoCO Staff
The Rural County Representatives of California (RCRC) has taken legal action to protect reliable communications service for rural Californians by filing a motion to intervene in AT&T’s federal lawsuit against the California Public Utilities Commission (CPUC) and the California Attorney General. RCRC conducted this filing in partnership with The Utility Reform Network (TURN), the California State Association of Counties (CSAC), and the Communications Workers of America (CWA).
COLR requirements play a critical role in ensuring access to communications services during emergencies, natural disasters, and power outages. For many rural residents, landline service remains one of the most dependable forms of communication when other networks fail.
CPUC to Vote on Charter/Cox Merger at August 13th Meeting
Source: Communications Daily | By Philip Athey
Alexandra Green, a telecom and regulatory attorney for TURN, said she appreciated that both proposed decisions include conditions on the merger. "We're still reviewing some of those conditions," she told us. "I can see some cases with each proposed decision where there are conditions that reflect things that TURN and other parties have asked for, and that's encouraging.” She said more details about TURN's positions on the proposed decisions will be included in the group's comments on the decision, which are due July 29.
In a win for proponents of the Charter/Cox merger, approval of the $34.5 billion deal will be on the California Public Utilities Commission’s agenda at its Aug. 13 voting meeting, a CPUC spokesperson told us Friday. The commission will have the option to vote on two proposals, which were released Thursday and would apply conditions to the transaction.
Even in the Heart of L.A., They Still Rely on Old-Fashioned Landlines and Don’t Want to Lose Them
Source: The Los Angeles Times | By Jenny Jarvie
The FCC decision does not allow AT&T to immediately discontinue its landlines, said Ryan Johnston, a telecommunications regulatory attorney who works for the Utility Reform Network. The company is still waiting for FCC decisions on two separate applications, he said, plus a federal court ruling on AT&T’s request to bar California from enforcing its carrier of last resort rule.
As telecommunications giant AT&T accelerates its push to retire landline service to about 184,000 households and 15,000 businesses across the state, hundreds of Californians have voiced alarm in public comments. Many who rely on copper-wire landlines live in remote rural areas, but some also live in the hills and canyons of major metro areas like Los Angeles, where cell and internet service is patchy and the risk of natural disasters is high.
AT&T Gets FCC Win in California Landline Fight
Source: USA Today Network | By Daniella Segura
The Rural County Representatives of California on July 1 announced it, along with the California State Association of Counties, The Utility Reform Network, and the Communications Workers of America (CWA), filed an amicus curiae brief supporting state officials in its lawsuit against AT&T.
AT&T’s plan to eliminate legacy landlines in California made headway after a federal victory last week. The Federal Communications Commission on June 29 approved a petition by AT&T to end the service in California, even though a state order bars the telecommunications company from doing so, Bay Area News Group reported.
Comments Filed on AT&T Preemption Request
Source: Washington Watch | By NECA
The Utility Reform Network, et al. said California’s COLR rules further both the state’s and FCC’s universal service goals and are providing for the public safety and general welfare of California residents. They also said the network modernization order AT&T relies on is too narrowly scoped to be applied here.
Comments were filed on July 7, 2026, on AT&T’s petition seeking a declaratory ruling that any California law or regulation that interferes with or otherwise conditions AT&T’s ability to discontinue POTS as authorized by the FCC is preempted, following the March 2026 network modernization order.
Public Invited to Weigh In on Cellphone Service Quality During CPUC Hearings
Source: NBC Bay Area | By Sergio Quintana
“We have a lot of disasters so when the electricity goes out your cell phone service usually goes out with it. So the CPUC needs to find out from customers how reliable, affordable and stable cell phone service is today and that’s why they are holding these Public Participation hearings” said Lee Trotman, Communications Director of TURN.
The California Public Utilities Commission is inviting the public to provide feedback on cellphone service quality during a series of upcoming hearings. With an estimated 29.5 million cellphone users in California, state regulators want to know how their service is holding up.