TURN Newsroom

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PG&E Bills Dropping for Electricity Customers for 5th time in 2 Years

Source: The Sacramento Bee | By George Avalos

The future, however, might bring higher bills, in Toney’s view, primarily because PG&E has a considerable number of proceedings that are pending before its primary regulator, the California Public Utilities Commission.  “PG&E still has 13 pending rate requests before the PUC,” Toney said. “We don’t know how long these decreases in bills will last.” As a result, Toney is skeptical that the PUC will prevent bills from rising as it ponders PG&E’s multiple pending requests. “I have a hard time imagining that the PUC’s decisions will result in lower bills when you consider how the PUC typically acts with PG&E rate proceedings,” Toney said.

PG&E electricity bills will be lower this month, the utility revealed Monday, a decline that continues customers’ reprieve from the brutal price spikes of recent years.  PG&E cut electric rates further Sunday, on the heels of a reduction that went into effect with the January billing cycle.

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California Should Help Neighborhoods in Need ‘Decarbonize’ Leave Natural Gas

Source: CalMatters (TURN) | By Jalal Awan

SB 1221 partly remedies this by requiring zero-emission alternatives only when they’re cheaper than gas, ensuring utilities are made whole, while empowering the commission to shut down gas segments when two-thirds of property owners agree to electrify.  SB 1221 offers a rare alignment of climate, affordability and equity. That promise will only be realized if regulators resist the path of least resistance and send neighborhood decarbonization first to the communities that need it most — and where it saves the most money.

But two problems arise.  The first is participation bias. The commission’s docket system favors communities with the resources to engage in regulatory processes. The result: a map dominated by coastal, civically organized neighborhoods — leaving higher-burdened, inland and Central Valley communities out. The second problem is utility incentives. Utilities earn guaranteed returns on gas pipelines but face uncertainty with electrification. 

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California Wants Millions of Heat Pumps. High Power Bills Might Get in the Way

Source: The Los Angeles Times | By Alejandro Lazo

Many homes need new wiring, larger breakers or a full panel replacement, and some require upgrades to the service connection to the grid, said Matthew Freedman of the Utility Reform Network. Costs rise quickly when homeowners electrify more than just heating, he said.  Customers often underestimate how complex and costly that electrical work can be, he said, another uncertainty on top of the potential for long-term rate savings.

If you’re a California homeowner and you’ve been feeling chilly this winter, there are plenty of reasons to go get a heat pump.  An all-electric, energy-efficient alternative to gas-burning furnaces, heat pumps are widely seen as the climate-friendly home heater of choice.  They can do double-duty as both home heaters and AC units and are pretty good at maintaining a constant temperature inside a home without the blast-then-cool-off cycle typical of a furnace. What about a guaranteed lower monthly utility bill? Not in California.  California has built one of the most aggressive heat pump strategies in the country. The state aims to install 6 million heat pumps in homes by 2030. Lawmakers are also moving this year to boost heat pump adoption — proposing to streamline permitting, and make it easier to electrify homes. On the other hand, California’s residential electricity prices are among the highest in the country — expensive even compared with its also pricey natural gas. That makes heat pumps a tough sell to many Californians. Though the state’s temperate coast is ideal for heat pump adoption, high residential electricity prices can make swapping a gas furnace for a heat pump a pricey proposition. That’s especially true in counties where homes tend to be larger, winters are colder or electricity is costly.

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Fire Victims Face Bills up to $40K to Connect to Edison's Buried Lines

Source: KFI AM640 | By iHeart Radio

Mark Toney, executive director of the Utility Reform Network, a consumer group in San Francisco, noted that burying more lines could significantly increase both customer bills and Edison's profits.  "Five times the cost is equal to five times the profit," Toney said.

Altadena residents rebuilding after the devastating Eaton Fire are facing unexpected costs of up to $40,000 to connect their homes to Southern California Edison's newly buried power lines.  Connor Cipolla, an Eaton wildfire survivor and member of the Altadena Town Council, initially praised Edison's plan to bury more than 60 miles of electric lines in Altadena to reduce fire risk. His perspective changed dramatically when he received an estimate of $20,000 to $40,000 to connect his smoke-damaged home to the underground system.  "Residents are so angry," Cipolla told the Los Angeles Times. "We were completely blindsided.” The connection costs significantly exceed the $8,000 to $10,000 estimate Edison's CEO provided to Governor Gavin Newsom in April 2025. These expenses aren't covered by homeowner insurance, and neither the utility nor any government agency has secured funding to help offset the burden. Beyond the financial impact, residents are concerned about environmental damage. Some have tracked wooden stakes marking where Edison plans to dig, revealing dozens of locations where deep trenches will run under oak and pine trees that survived the fire. The utility company maintains that burying the lines is critical to wildfire prevention, especially in high-risk areas like Altadena where the Eaton Fire destroyed more than 9,000 structures. The project aims to protect electrical systems from extreme weather conditions that could cause power outages or wildfires. However, consumer advocates point out that undergrounding isn't the most cost-effective fire prevention measure. It can cost more than $6 million per mile, compared to about $800,000 per mile for installing insulated overhead lines.

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Altadena Asked Edison To Bury Power Lines. Some Fire Victims Say That Could Cost Them $40,000

Source: Beritaja.com | By Albert Michael

Mark Toney, executive head of the The Utility Reform Network, a consumer advocate group successful in San Francisco, said his team estimates Edison spends $4 million per mile to underground wires, compared to $800,000 per mile for installing insulated lines.  By burying much of the lines, customer bills and Edison’s profits could soar, Toney said. “Five times the costs is adjacent to 5 times the profit,” he said.

Connor Cipolla, an Eaton wildfire survivor, praised Southern California Edison’s plan to bury more than 60 miles of electrical lines.  Then he learned he would have to pay $20,000 to $40,000 to link his home, which was damaged by fumes and ash, to Edison’s underground line. An adjacent neighbour received an estimate for $30,000, he said.  “Residents are truthful angry,” Cipolla said. “We were wholly blindsided.”


The buried lines are an upgrade that will make Altadena’s electrical grid safer and much reliable, Edison says. Although placing cables underground is an occurrence prevention measure, consumer advocates say it’s not the most cost-effective measure Edison could use to trim the risk.  Undergrounding electrical wires could cost as much as $6 million per mile, according to the California Public Utilities Commission, much more than insulating wires.

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Pace of PG&E Profit and Revenue Increases Start to Slow as Bills Ease

Source: The Press Democrat | By George Avalos

“PG&E needs to match its outstanding performance for shareholders with reliable service for its customers, hundreds of thousands of whom have lost power unexpectedly and repeatedly over the past few months,” Toney said.  Toney also said the state Legislature needs to act to help rein in profits for California’s big utilities.

PG&E’s profits and revenues rose during 2025, but at a reduced pace compared with prior years, in a sign that the utility’s vow to rein in bill increases has begun to materialize.  The investor-owned utility posted a profit of $2.59 billion in 2025, 4.8% higher than the $2.48 billion in profit in 2024, PG&E reported Thursday as part of the release of its latest financial results. Thursday’s news came on the heels of the company’s report at the end of 2025 that monthly bills for residential customers who receive combined electricity and gas services would drop starting in January. Some critics of PG&E, however, believe that the company’s profits remain too high and that its primary regulator, the state Public Utilities Commission, has failed in its role as a watchdog.  Mark Toney, executive director of The Utility Reform Network, said PG&E’s profits have emerged at a time when customers must still wrestle with significant power failures.

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PG&E Wants to Raise Your Rates Again. Here’s Why California Shouldn’t Let That Happen

Source: San Francisco Chronicle | By Quentin L. Kopp

And that’s just the beginning. As part of its general rate case, PG&E is seeking increases that could add $42 a month to customers’ bills — totaling more than $500 annually by 2030, according to The Utility Reform Network.

On Dec. 20, a third of San Francisco homes and businesses were plunged into darkness. Pacific Gas & Electric Co.’s power outage forced families to throw out hundreds of dollars’ worth of spoiled groceries. Seniors on fixed incomes sat in cold apartments, worrying about their medical devices and refrigerated medicine. On one of the busiest shopping days of the year, businesses had to close, with some losing over $100,000 in inventory and missed sales. 

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TURN Legislative Champions Celebration

Source: Politico | By Tyler Katzenberger and Nicole Norman

SPOTTED: GET TURNT — Consumer advocacy group The Utility Reform Network (TURN) hosted its annual “Legislative Champions Celebration” at Mayahuel on Monday evening in downtown Sacramento.

 Attendees included: Sens. Josh BeckerMaría Elena Durazo and Jerry McNerney; Assemblymembers Marc Berman, Tasha Boerner, Cottie Petrie-Norris and Avelino Valencia; TURN Executive Director Mark Toney; TURN race equity policy director Adria Tinnin; Communications Workers of America District 9 campaign lead Yvonne Melton; California Community Foundation policy lead Shayna Englin; and Assembly Communications Committee consultant Emilio Perez.

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Tom Steyer Vows to Cut Electricity Bills by 25%, but Experts Say the Details Fall Short

Source: CalMatters | By Jeanne Kuang

“We’re happy to see all of them taking this issue seriously,” said Mark Toney, executive director of the consumer advocacy group The Utility Reform Network. “But a soundbite is not a proposal … It’s difficult to (lower rates) in one fell swoop, I will tell you that.”

It’s 2026, and “lowering utilities bills” is the new “housing affordability” for Democratic politicians.  In the governor’s race, self-funded billionaire candidate Tom Steyer is declaring he’ll reduce electricity bills by 25%. The environmentalist investor has featured the head-turning figure in ads promising that he’ll “introduce competition” to the electricity market.

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Two Bills Introduced in Senate to Shield Ratepayers from Higher Energy Costs and Protect California’s Climate Goals 

Source: TURN Newsroom | By Steve Padilla’s Office

The legislative package is co-sponsored by ratepayer advocacy group TURN and environmental advocacy group Net-Zero California. “California needs to take a leadership role in addressing the threats and opportunities presented by data centers” said Matthew Freedman, Staff Attorney at The Utility Reform Network. “These bills will ensure new electrical demand created by data centers helps to lower rates for all customers, improves grid reliability and accelerates the transition to clean energy resources.”

SACRAMENTO – Yesterday, Senator Steve Padilla (D-San Diego) introduced Senate Bills 886 and 887, two measures designed to protect California ratepayers from the potential increased costs and environmental damage caused by data centers. Data centers are facilities housing the digital infrastructure, crucial to artificial intelligence services. The bills set new standards incentivizing data center development that supports California’s grid and communities in which they are built.  

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The Rates Everyone Loves to Hate

Source: Politico | By Noah Baustin

The Utility Reform Network is contacting state Assembly and Senate candidates urging them to take strong energy affordability positions, according to Mark Toney, the organization’s executive director. 

Energy rates have quickly emerged as California’s 2026 political punching bag. And signs are everywhere that the Sacramento class intends to keep hammering the issue this election year.  

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Could San Francisco Really Take Over PG&E?

Source: KQED | By Laura Klivans with Montecillo, Gabriela Glueck, and Jessica Karisa

Mark Toney: Maybe it will take a credible campaign to wake up PG&E to what they need to do.  I don’t want to discourage this campaign, public power campaign, and I’ll tell you why. Because if there is a real threat that they may lose the franchise, maybe that will provide the motivation to do a better job, to bring the rates down, to increase the of their facilities.

San Francisco residents are furious with Pacific Gas & Electric after nearly one third of the city was hit by a series of power outages over the holiday season. This public outrage has also revived calls for the city — or even the state — to take over the investor-owned utility.

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PG&E Could be Allowed to Recover Over $1 Billion Total Expenses Under Proposal

Source: The Sacramento Bee | By Stephen Hobbs

The Utility Reform Network, an organization also known as TURN that closely watches and challenges utility filings, said the company knew the program was not cost-effective but kept doing it anyway in 2022.  The suggested decision supports that argument, saying the company acted “unreasonably and imprudently” when it continued the program in 2022 without making changes even as expenses outpaced budgets. “This proposed decision sends a clear message that ratepayers should not have to pay for unnecessary overspending that doesn’t benefit wildfire safety,” Mark Toney, TURN’s executive director. “We are hoping the commissioners will stand strong and adopt the recommendations.”

Pacific Gas and Electric Co. could be allowed to recover more than $1.4 billion from ratepayers for wildfire mitigation, vegetation management, storm response and other expenses the company had in 2022 under a proposed decision set to go in front of state utility regulators.

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When Bay Area PG&E Substations Caught Fire, Inspectors Had Already Raised Red Flags

Source: The Mercury News | By Ethan Baron

But Mark Toney, executive director of watchdog group The Utility Reform Network (TURN), said PG&E’s customers “expect PG&E to walk the talk” on safety, and added, “that’s what we’re paying the bills for.”  Critics say the focus on wildfire prevention may come at a cost elsewhere, with TURN’s Toney worrying that PG&E is “not paying the same level of attention to other safety issues and other maintenance issues.” “Who’s going to pay?” Toney said. “Are ratepayers going to have to pay for it? It doesn’t seem fair.”

Two recent fires at PG&E substations cut power to thousands, drew condemnation from members of Congress, and spotlighted a year full of safety and maintenance violations at the utility giant’s substations throughout the region, from oil leaks to broken cooling fans and birds’ nests in equipment.

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PG&E Announces Lower Electric Rates in 2026, but Advocates Skeptical of Long-Term Relief

Source: KRCR ABC7 | By Hannah Gutierrez

Executive Director of TURN, Mark Toney, claims that although a noticeable drop was observed in 2025, the utility has 10 rate increase proposals before the CPUC. “That is strong evidence that the bills are destined to go back up. If you think your bills are too high, every time you get a bill once a month, call your assembly member, call your senator, call the governor, and say support TURN’s affordability bills" Toney told KRCR. He believes rates will eventually rise again.

PG&E announced electric rates will drop for the fourth time in two years on January 1, 2026, but The Utility Reform Network (TURN) says they don't expect the relief to be for long. PG&E said that, along with earlier reductions, residential electric rates will be 11% lower than in January 2024, resulting in savings of about $20 per month. Additionally, electric prices for CARE customers will decline by 6%. 

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Lower PG&E Bills Expected for Electric and Gas Customers

Source: Bay Area News Group | By George Avalos

“PG&E’s claim to care about affordability would ring more true if it decided to withdraw its 10 rate increase requests currently pending at the CPUC, rather than trumpet temporary decreases brought about because customers have finally paid for some of PG&E’s overspending on tree trimming projects,” said Mark Toney, executive director of The Utility Reform Network, a consumer group. “Claims of lower bills are little more than smoke and mirrors.”

After years of steep increases, PG&E customers are expected to see modestly lower electric and gas bills starting in January 2026, according to a new regulatory filing by the utility.  The typical residential customer who receives both electric and natural gas service from PG&E would pay an average of $285 a month beginning with the January 2026 billing cycle — about $10 less than the average bill in January 2025, or a 3.4% decrease, the company said.

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Big Tech Blocks California Data Center Rules, Leaving Only a Study Requirement

Source: CalMatters | By Alejandro Lazo

It amounts to a “toothless” measure, directing the utility regulator to study an issue it already has the authority to investigate, said Matthew Freedman, a staff attorney with The Utility Reform Network, a ratepayer advocate.  The report could help shape future debates as lawmakers revisit tougher rules and the CPUC considers new policies on what data centers pay for power – a discussion gaining urgency as scrutiny of their rising electricity costs grows, he said.

Tools that power artificial intelligence devour energy. But attempts to shield regular Californians from footing the bill in 2025 ended with a law requiring regulators to write a report about the issue by 2027.  If that sounds pretty watered down, it is. Efforts to regulate the energy usage of data centers — the beating heart of AI — ran headlong into Big Tech, business groups and the governor. 

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California Regulators Approve Excessive Utility Profits as One in Five Customers Can’t Pay Their Bills

Source: Redheaded Blackbelt | By Staff Writers

“Revising the Cost of Capital decision in favor of utility shareholders is more than just buckling under pressure from PG&E and other major utilities. It is part of a disturbing pattern of Commissioners disregarding proposals to address the affordability crisis issued by their own judges and staff, based upon evidence presented by all parties in ratemaking cases. The legislature needs to take more action to address the affordability crisis, because the CPUC has failed to do so,” said Mark Toney, executive director of The Utility Reform Network (TURN).

The California Public Utilities Commission (CPUC) voted (4-1) last week to approve profit margins for the state’s utilities that consumer, environmental, and community intervenors agree are unjustifiably high. The approved profit margins range from 9.78% to 10.03% across PG&E, SoCalGas, SCE, and SDG&E. 

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This Isn’t the First SF Holiday Season Power Outage. A Blackout 22 years Ago Was Eerily Similar

Source: The San Francisco Chronicle | By Julie Johnson

Mark Toney, executive director of utility customer advocate group The Utility Reform Network, or TURN, told the Chronicle on Monday that his organization wanted the commission’s investigation to examine the connection between all three fires.  “The fact that it’s happened before in the same location — absolutely there are questions that ought to be answered,” Toney said. 

Widespread blackouts hit San Francisco at the worst time. Christmas shoppers crowded commercial districts. Restaurants were buzzing and the city’s concert venues were packed for holiday shows.  Suddenly, the lights went dark in about 120,000 businesses and homes. BART trains bypassed Powell and Civic Center stations. Food went bad in warm refrigerators. 

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Regulator Sets PG&E’s Investor Return Rate to Lowest Level in Almost 20 Years

Source: KCBX | By Kendra Hanna

Mark Toney is the executive director of The Utility Reform Network. He said the new rate is only a little higher than what he had hoped, but that rate decrease is negligible next to the amount spent on expensive projects like PG&E burying their power lines. Toney still expects that customers’ monthly bills will continue to go up.

The commission that regulates California’s utilities just approved a lower investor return rate for the next two years. That can affect costs to customers, but it’s not clear if it will reduce their monthly bills. Pacific Gas and Electric, or PG&E, will have to compensate investors for infrastructure projects at this new, lower rate. It’s now set to just under 10% — lower than what PG&E requested, and the lowest rate since 2006.

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