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What is a benefit freeze?

What is a benefit freeze?

California is also currently implementing a benefit freeze that will limit a LifeLine customer’s ability to switch voice service providers for 60 days after the customer is enrolled unless certain
What is portability Freeze?

What is portability Freeze?

California is currently in the process of implementing a 30-day eligibility freeze, which means a customer cannot submit a second application for LifeLine services within 30-days of signing-up for LifeLine
Who sets phone service rates?

Who sets phone service rates?

A: The CPUC does not regulate rates for wireless or VoIP phone service. Before signing-up for service, please research potential phone service providers and plans to find a provider and
What are my privacy rights for wireless services?

What are my privacy rights for wireless services?

A:  Wireless phone providers have privacy policies that explain your rights to protect personal information while using their services.  Please read your phone provider’s privacy policy and contact your phone
How can I choose a wireless phone provider?

How can I choose a wireless phone provider?

A:  Wireless phone providers offer many plan options and may require you to sign multi-year contracts.  Before signing-up for wireless phone service, TURN recommends reflecting on your needs.  Get an