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When can my utility ask for a deposit?

When can my utility ask for a deposit?

A utility may require a deposit if you are a new customer, were previously disconnected for non-payment, or for late payment. CARE/FERA customers cannot be charged a deposit for late
What is Medical Baseline?

What is Medical Baseline?

This program provides an increase in your baseline allowance (the amount of energy that is charged at the lowest possible rate). It is available to customers at any income level.
What if I can’t pay my energy bill?

What if I can’t pay my energy bill?

If you are unable to pay your bill on time or in full, contact your utility company as soon as possible and request an extension or payment arrangements. You may