by Regina Costa, TURN Telecom Director—-As telecom networks move to shiny new technologies, (and grow their profits enormously) the essential core values of public safety, universal access, competitive choice and
Forced migration is unfair to customers
A consumer advocacy group has recently challenged Verizon for forcing their customers to shift to VoIP and wireless services from the traditional telephone services.
Raising Rates for Essential Needs During COVID is Wrong
With lower-income Californians bearing the brunt of the pandemic economically, utilities are still rapidly raising rates for essential heat and light despite the COVID crisis. Constantly raising rates is wrong.