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PG&E’s plan to stop food spoilage PG&E CEO William Johnson testified at the Senate in November.

PG&E is proposing to give coolers to low-income customers living in wildfire-prone areas where deliberate blackouts are likely, starting in January 2021 at the earliest, CalMatters reporter Jackie Botts found.

Are customers powerless to fight electric company blackouts?

This week, 120,000 people in northern California went without power. It was the latest round of precautionary outages by the state’s largest utility company. PG&E says the outages were necessary

Customers feel distrust with PG&E following power shut offs

After a day filled with backpedaling by PG&E- Executive Director of the Utility Reform Network, Mark Toney says customers have every right to feel distrust with the company. “it’s completely

Local leaders call on CPUC, PG&E to do better in wake of power shutoffs

There were strong words for the California Public Utilities Commission on Thursday from local leaders demanding the CPUC and PG&E do better by customers in the wake of the public

Beyond the shutoffs: How can California fix its power reliability mess?

The state’s top power provider, Pacific Gas & Electric, is in bankruptcy. The utility’s systems need millions of dollars in upgrades. And the outages appear to have failed to achieve

PG&E CEO addresses customers who can’t restock food spoiled during outage

PG&E President and CEO Bill Johnson is coming under intense criticism, not only for the blackouts, but how he addressed people who can’t afford to replace food that spoiled during

PG&E refuses to pay for most losses caused by massive power shutdowns

PG&E is going to give customers a one-time bill adjustment if they were part of the October 9 Public Safety Power Shutoff. But who qualifies — and could that change?

Could mass blackouts, Kincade Fire end PG&E as we know it?

For more than a century, one private corporation has delivered electricity to much of Northern and Central California. It may not stay that way. In just the past decade, Pacific

Consumer Survey: Were You Harmed by Planned Power Outages?

We know that thousands of customers were impacted by the shutoffs and instead of feeling safe, many customers were left fearing for their safety, unprepared and angry. Schools, universities and

PG&E, under siege after mass power shut-offs, stands its ground

PG&E Corp. admits it made big mistakes while cutting power to parts of more than 30 counties across California this month. But the perennially embattled San Francisco company does not

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