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TURN Wins FCC Investigation!

  As phone companies move customers to bundles of shiny new technologies, the essential core values of public safety, universal access, competitive choice and consumer protection must be preserved.  TURN

Verizon Challenged on their VoIP Shift

Forced migration is unfair to customers A consumer advocacy group has recently challenged Verizon for forcing their customers to shift to VoIP and wireless services from the traditional telephone services.

CPUC Strengthens Consumer Protections on Telephone Bills

CPUC Strengthens Consumer Protections Against Cramming and Fraud on Telephone Bills For Immediate Release From The Utility Reform Network California strengthened “cramming” in order to provide stronger protections for consumers