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FCC Greenlights Frontier’s Chapter 11 Restructuring

Frontier Communications has secured approval from the FCC for its Chapter 11 restructuring plan, enabling the provider to proceed with its plans to accelerate fiber deployments across its footprint. Frontier

Consumers Demand Court Rein in Phone Companies

Friday, December 8th, San Francisco–Protections for rural phone customers would be reinstated under a court challenge to the FCC’s recent decision that made it easier for phone companies to discontinue

Consumer Advocates Seek Stronger Protections, ask FCC to Reconsider Tech Transitions Order

Oct. 11, 2016, Washington, D.C. — The National Association of State Utility Consumer Advocates (“NASUCA”) today filed a Petition for Reconsideration asking the Federal Communications Commission (FCC) to reconsider certain

FCC Urged to Reject Industry Proposal to Erode Consumer Protections

A nationwide coalition of advocates is demanding that the Federal Communications Commission (FCC) reject an industry proposal that would erode consumer protections while increasing monthly charges that go to phone

Could The California PUC Spoil The AT&T/T-Mobile Union?

A five-person panel in California could be the wrench in the works of AT&T’s bid for T-Mobile. SAN FRANCISCO—A five-person panel in California could be the wrench in the works

Time to Get Serious About Fake Fees on Phone Bills

Watch out for sharks waiting to take a bite out of your phone bill This column hereby adopts the firm position that companies shouldn’t charge customers for services they never

Ex-FCC Official Behind California’s Scrutiny of AT&T/T-Mobile

TURN welcomes new CPUC Commissioner’s new perspective SAN FRANCISCO—Catherine Sandoval has upended AT&T’s hopes of smooth sailing in California over its bid for T-Mobile. Sandoval, a former official with the

CPUC Strengthens Consumer Protections on Telephone Bills

CPUC Strengthens Consumer Protections Against Cramming and Fraud on Telephone Bills For Immediate Release From The Utility Reform Network California strengthened “cramming” in order to provide stronger protections for consumers

How to Complain to the FCC

Got a problem with your interstate phone service, either cell or long distance? Tell the Federal Communications Commission. Complaints about interstate phone service, including cell phones, should be directed to

FCC “Rate Reduction” Will Increase Customer Bills—and Telco Profits

The FCC today saddled consumers with an additional $3 million in federal surcharges For Immediate Release From The Utility Reform Network The FCC today saddled consumers with an additional $3

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