CPUC Strengthens Consumer Protections Against Cramming and Fraud on Telephone Bills
For Immediate Release From The Utility Reform Network
California strengthened “cramming” in order to provide stronger protections for consumers
Consumer protections have diminished significantly since the California Public Utilities Commission deregulated phone rates in 2006 and adopted a new "hands-off" approach toward telecommunications, according to a report released by
Raising Rates for Essential Needs During COVID is Wrong
With lower-income Californians bearing the brunt of the pandemic economically, utilities are still rapidly raising rates for essential heat and light despite the COVID crisis. Constantly raising rates is wrong.