Archives

Back-Billing by PG&E—There are Limits!

Slammed by an unexpected huge electric bill? It could be a billing error, and electric companies can only bill residential customers for a period of three months. Dear Consumer Advisor,

Is Big Brother Watching Your Refrigerator?

Is Big Brother in your new Smart Meter? Dear Consumer Advisor, Since my smart meter was put in I’ve got the uncomfortable feeling that big brother is watching me. The

Avoid Having Your Utility Shut Off

How to avoid a power shut-off this winter. The most common reason utility service is shut off is nonpayment. However, even in cases of nonpayment, there are certain requirements and

Energy-Efficiency Programs For California Customers

Full list of energy-efficiency programs and rebates Dear Consumer Advisor, Since the “energy crisis” in California, I’ve heard a lot about energy-efficiency programs and rebates. I know that many of

Don’t Be Unfairly Billed by PG&E

Has PG&E taken advantage of you? Dear Consumer Advisor, One year ago, I moved into a new apartment and opened an account with PG&E for electricity and gas service. I

Do Pre-Paid Cell Phones Save Money?

Interested in Pre-Paid cell phones? Get all the information before you buy Dear Consumer Advisor, I recently lost my job and need to cut back on expenses, including my cell

Is Bundled Service Right For Me?

Bundled service isn’t right for everyone. Is it right for you? Dear Consumer Advisor, What is bundled service, and why is AT&T constantly sending me glossy advertisements for it? Do