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CPUC blesses deceptive accounting by SBC

Customers lose hundreds of millions in refunds For Immediate Release From The Utility Reform Network A CPUC vote today, taken amid allegations of "open meeting law" violations, permits SBC to

Consumers sentenced to more cell hell

New CPUC adopts governor’s opposition to consumer protections For Immediate Release From The Utility Reform Network In a shocking reversal of a 2004 decision the California Public Utilities Commission (CPUC)

CPUC Sentences Consumers to More Frustration

Decision ignores problems with SBC and Verizon phone service quality For Immediate Release From The Utility Reform Network Consumer frustration with endless automated messages and long waits for telephone repairs