In 2010, TURN launched a statewide network of organizations to engage low-income communities of color in the decision-making process for utility rates, energy efficiency programs, telecommunications, and renewable policies that impact their environment, health, and economic security. TURN partners include community and faith–based organizations in the Central Valley, Inland Empire, Antelope Valley, Long Beach, Los Angeles, San Diego, and the Bay Area.

The Organizing work provides leadership development, training, research and calls to action. We do this through community education and organizing in the following five ways:

lifeline training copy 2protest



Know Your Rights
– Understand discount programs for low-income households.
– Understand rules that protect consumers from fraud and abuse.

Enforce Your Rights
– Complain to the companies, and ask for refunds or respect.
– File complaints with agencies with the power to take action.

Document Public Interest
– Gather and analyze data about your community through surveys.
– Develop and deliver community policy reports to policy makers.

Policy Advocacy in the Public Interest
– Attend and speak up at public hearings and town halls.
– Organize letter writing and online activism campaigns.

Appoint/Elect Policy Makers
– Support appointment of policy makers who defend the public interest.
– Pressure elected officials and candidates to defend the public interest.