Consumer Resources

Read This Before Cutting Your Landline!

Get all the information before you make a decision Dear Consumer Advisor, Landline phones are so old-fashioned! Why not get rid of mine and use my cell phone exclusively? Please

Back-Billing by PG&E—There are Limits!

Slammed by an unexpected huge electric bill? It could be a billing error, and electric companies can only bill residential customers for a period of three months. Dear Consumer Advisor,

Avoid Having Your Utility Shut Off

How to avoid a power shut-off this winter. The most common reason utility service is shut off is nonpayment. However, even in cases of nonpayment, there are certain requirements and

Energy-Efficiency Programs For California Customers

Full list of energy-efficiency programs and rebates Dear Consumer Advisor, Since the “energy crisis” in California, I’ve heard a lot about energy-efficiency programs and rebates. I know that many of

Don’t Be Unfairly Billed by PG&E

Has PG&E taken advantage of you? Dear Consumer Advisor, One year ago, I moved into a new apartment and opened an account with PG&E for electricity and gas service. I

Do Pre-Paid Cell Phones Save Money?

Interested in Pre-Paid cell phones? Get all the information before you buy Dear Consumer Advisor, I recently lost my job and need to cut back on expenses, including my cell