Slammed by an unexpected huge electric bill? It could be a billing error, and electric companies can only bill residential customers for a period of three months.
Dear Consumer Advisor,
Are those data charges taking a big chunk out of your wallet each month?
Dear Consumer Advisor,
I recently used my cell phone to access the Internet, and the resulting
Full list of energy-efficiency programs and rebates
Dear Consumer Advisor,
Since the “energy crisis” in California, I’ve heard a lot about energy-efficiency programs and rebates. I know that many of
Has PG&E taken advantage of you?
Dear Consumer Advisor,
One year ago, I moved into a new apartment and opened an account with PG&E for electricity and gas service. I
Interested in Pre-Paid cell phones? Get all the information before you buy
Dear Consumer Advisor,
I recently lost my job and need to cut back on expenses, including my cell
TURN’s consumer advisor helps a TURN member avoid early cancellation fees from her wireless provider
Dear Consumer Advisor,
I purchased a two-year “Family” Plan for cell phone service for my
Bundled service isn’t right for everyone. Is it right for you?
Dear Consumer Advisor,
What is bundled service, and why is AT&T constantly sending me glossy advertisements for it? Do
TURN’s advice helped a member get out of a Verizon contract for a cell phone that didn’t work where she lived
“Done” purchased a two-year “family plan” for herself and
Instead of immediately informing a customer she’d received inaccurate bills, PG&E threatened to shut off her power for non-payment of bills they hadn’t sent. With TURN’s help, PG&E backed down
Springtime Cleaning Can Save Energy and Money! Make your spring cleaning more rewarding with these energy saving cleaning tips. They’ll not only reduce your energy usage, they’ll also lower your
Can you blame us?
PG&E, the criminal felon responsible for the deaths of over 100 of its customers, wants pre-payment of $1.4 billion of your money, ostensibly for wildfire safety.
