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What Are Smart Meters Telling Law Enforcement About You?

Your Right to Privacy Consumers should have control of their own energy usage data and information. Right now, electric utilities can track your electricity usage every 15 minutes using Smart

Can I Sell My Solar?

Everything you ever wanted to know about net metering Dear Consumer Advisor, I’m considering solar panels. I don’t use a huge amount of electricity, but I’ve heard I can sell

Save Water and Energy at the Same Time!

You Don’t Need to Suffer to Save! Dear Consumer Advisor, I know we’re in a drought, and that I need to conserve water. And in the hot climate I

Summer Special: Let Sunshine In-After you do the Math!

Is it better to purchase solar panels or to rent them? Several companies now offer leasing options, so you do not have to put down the $20,000-$30,000 to buy solar

TURNS out Verizon Owed Me Money

TURN training leads to refund from Verizon By Jessica Paz-Cedillos Consumers Fight Back Tip Working for TURN has taught me that an informed consumer is a wise consumer. I took

Lower Gas Price Scams?

Don’t Get Gassed: TURN is not convinced that gas deregulation can save customers money. Dear Consumer Advisor, I’ve received a couple of calls from gas companies claiming they can provide

Puzzled About Time-of-Use Rates

CPUC imposes new rates on small businesses Dear Consumer Advisor, I recently heard from PG&E that my small business, a retail shop in Fresno, is going to be billed differently,

To Bundle Or Not To Bundle—Cable TV, Internet And Phone Service

Why bundle? Dear Consumer Advisor, I’m thinking about bundling my telephone and internet services with my cable service. By bundling I will get just one bill for multiple services. But

Back-Billing by PG&E—There are Limits!

Slammed by an unexpected huge electric bill? It could be a billing error, and electric companies can only bill residential customers for a period of three months. Dear Consumer Advisor,

Find and Destroy Energy Vampires in Your Home

Save energy and money by staking out vampires! Dear Consumer Advisor, What could be sucking up energy in my house and driving my bills up? I’ve switched to

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