by TURN Managing Attorney Christine Mailloux
I was working in my office and I received a call on my Spectrum cable VoIP landline phone line, that I primarily
In response to the Governor’s State of Emergency California Public Utilities Commission has ordered emergency protections for residential and small business utility customers receiving electricity, gas, water, sewer, and telecommunications
Electric companies are allowed to shut off power throughout their territories when the weather causes high risk of fires sparked by their equipment. During a planned power shut off, landline
Your Right to Privacy
Consumers should have control of their own energy usage data and information. Right now, electric utilities can track your electricity usage every 15 minutes using Smart
Dear Consumer Advisor,
I recently saw TURN Executive Director Mark Toney on TV warning about punishment pricing being instituted by PG&E. I didn’t understand exactly when this would be started,
Everything you ever wanted to know about net metering
Dear Consumer Advisor,
I’m considering solar panels. I don’t use a huge amount of electricity, but I’ve heard I can sell
Thursday, June 15, Los Angeles—Small business owners in the Los Angeles area are facing a double whammy from a combination of fraudulent hackers and an imperious phone company. Customers whose
Dear Consumer Advisor,
I’ve heard that my PG&E bill is changing- for the worse- but I don’t really understand what is going on or why. Can you explain?
Sincerely,
Mystified
Avoid having your electricity or gas shut off.
Step 1: Call your utility company. PG&E, SDG&E, SoCal Gas and SoCal Edison can offer customers in danger of shut off
We all want to be warm during the winter. Unfortunately some of us live in drafty old apartments or homes where the central heating is insufficient, forcing us to rely
Raising Rates for Essential Needs During COVID is Wrong
With lower-income Californians bearing the brunt of the pandemic economically, utilities are still rapidly raising rates for essential heat and light despite the COVID crisis. Constantly raising rates is wrong.
