Consumer Resources

Beware of Phone Scammers

  by TURN Managing Attorney Christine Mailloux   I was working in my office and I received a call on my Spectrum cable VoIP landline phone line, that I primarily

PLANNING FOR PLANNED OUTAGES

Electric companies are allowed to shut off power throughout their territories when the weather causes high risk of fires sparked by their equipment.  During a planned power shut off, landline

COVID-19 CPUC Emergency Customer Protections

In response to the Governor’s State of Emergency California Public Utilities Commission has ordered emergency protections for residential and small business utility customers receiving electricity, gas, water, sewer, and telecommunications