by Regina Costa, TURN Telecom Director—-As telecom networks move to shiny new technologies, (and grow their profits enormously) the essential core values of public safety, universal access, competitive choice and
Forced migration is unfair to customers
A consumer advocacy group has recently challenged Verizon for forcing their customers to shift to VoIP and wireless services from the traditional telephone services.
Emergency! Verizon Cord Cutting Puts Customers at Risk!
Complaints are growing in Southern California that Verizon Communications Inc is compelling unwitting customers to make the switch to Voice over Internet
Consumers complain to CPUC: AT&T’s rate are unreasonable!
When California’s telephone market was deregulated in 2006, consumers were told that increased competition would improve service and reduce prices.