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TURN Wins FCC Investigation!

  As phone companies move customers to bundles of shiny new technologies, the essential core values of public safety, universal access, competitive choice and consumer protection must be preserved.  TURN

Verizon Challenged on their VoIP Shift

Forced migration is unfair to customers A consumer advocacy group has recently challenged Verizon for forcing their customers to shift to VoIP and wireless services from the traditional telephone services.

Cal Water customers speak out against rate hikes

Cal Water customers speak out against rate hikes An administrative law judge heard nearly two hours of testimony Friday night from Lucerne residents angry, frustrated and – in one woman’s

AT&T Wields Enormous Power in Sacramento

Does your legislator golf with AT&T at Pebble Beach? SACRAMENTO—As the sun set behind Monterey Bay on a cool night last year, dozens of the state’s top lawmakers and lobbyists

Consumer Groups Fear Deregulation of CA Phone Service

AT&T loves its profitable customers but not those who depend on them the most. As younger generations turn to cellphones and telecommunications firms push Internet-based voice service, traditional copper-wire land
Regina Costa

Regina Costa

Regina Costa became TURN’s research director in August 1991. She is responsible for developing TURN’s policy on regulatory, economic and public policy aspects of telecommunications issues, and participates heavily in