Site Map

Action
Don’t Let PG&E Profit from San Bruno
CONSUMERS CAN STOP GOLDEN STATE WATER RATE HIKES
STOP So Cal Gas Meters
SoCalGas Rate Hikes Reek of Corporate Greed
Tell Governor Brown: New Leadership Is Needed at CPUC
Tell the CPUC: New charges are bad for consumers and the environment
Demand a smart meter opt-out
No More San Brunos—Demand that PG&E put Customer Safety First
CONSUMERS SHOULD HAVE A CHOICE ABOUT SMART METERS
Defend basic phone service, demand accountability
Action Alerts
Tell Governor Brown: New Leadership Is Needed at CPUC
Defend basic phone service, demand accountability
Blog
Meanwhile in Canada...
Will PG&E's ClimateSmart program help you go carbon neutral? No.
Who needs pay phones? People whose phones don't work after earthquakes
Trashed Meters = Profits for PG&E
Nuclear energy 101: Inside the "black box" of power plants
Ed Markey stands up for, green energy, science and sarcasm
CBS blocks CBS online content for copyright violation
How did Egypt shut off the Internet? Could it happen here?
End Cell Phone Bill Shock!
Protecting Net Neutrailty—the Internet you Need
TURN in the News
PG&E accused of trying to profit from explosion
Proposal to Cap California Utility Execs' Pay
Proposal to Cap California Utility Execs' Pay
CPUC President Appoints Self in San Bruno Probe
CPUC President to Oversee San Bruno Investigation
PUC President to Oversee Possible Fines of PG&E
AT&T Jacks Up 'Measured' Phone Service Rate Because It Can
SDG&E's Energy-Saving Outpost Opens
Sparks fly over proposed fee for opting out of SmartMeters
Smart Meter Update: The PG&E Opt-Out and Edison Energy-Tracking Delays
PG&E Gas Leak Explosion
PG&E: Poor records didn't lead to San Bruno blast
Attorney general blasts PG&E, CPUC agreement
PG&E faces another state probe into record keeping
State PUC reviews $3 million PG&E fine
TURN Demands No Rate Increase To Pay San Bruno Costs
Overall compensation of PG&E execs declines following a lousy year
PG&E cut back pipe replacement program in 2000
PG&E needs new leadership to rebuild trust
Regulators may crack down on PG&E Thursday
Plan would grant PG&E more money to maintain pipes
About Us
Brown names consumer advocate Mike Florio to PUC
California Governor Makes Changes At Utilities Commission
Jerry Brown appoints Florio, Sandoval to PUC
Top TURN Attorney to Join CPUC
What We Do
TURN Telecommunications Accomplishments
Heating vs. Eating: Low Income Consumer Protections
Staff and Board
History
California Governor Makes Changes At Utilities Commission
Victories
TURN wins new consumer protections for gas safety
More renewables is a victory for California consumers
Brown names consumer advocate Mike Florio to PUC
Consumer Advocates Appointed to Utilities Commission
PG&E's Backwards Backbilling
Big Win for Small Businesses
TURN Wins New Safeguards Against Phone Fraud
California makes it harder for utilities to cut service
PUC moves to loosen rules on shut-offs
New rules make it harder for PG&E to shut off service
Photos
Missed the Party?
From Our Executive Director
TURN Delivers Savings and Drives Policy
Natural Gas Safety Tips
San Bruno Wake Up Call to CPUC
We Did It!
Utilities Commission to investigate PG&E 'smart meters'
Right Call By Senate on Tainted Commissioner
TURN Defeats CPUC Commissioner
Addressing the PG&E Smart Meter Crisis
Smart consumers trump smart technology
Ratepayer Protection Act: Sometimes consumers, utilities really do cooperate
Volunteer/Jobs with TURN
Contact Us
Membership
Donate Now
Sign Up to receive TURN Email Alerts
Volunteer/Jobs with TURN
Law Library
ELECTRICITY AND ENERGY LAWS
NATURAL GAS LAWS
TELEPHONE AND WIRELESS LAWS
Issues
Tell Governor Brown: New Leadership Is Needed at CPUC
No More San Brunos—Demand that PG&E put Customer Safety First
Smart Meters
Is Big Brother Watching Your Refrigerator?
Smart Meters: A Dumb Idea
Demand Smart Meter Privacy Protections
CONSUMERS SHOULD HAVE A CHOICE ABOUT SMART METERS
Smartmeters need further testing
EFF warns that smart meters put privacy at risk
Four Ways to Hack the Smart Grid
VIDEO: 'Smart Grid' may be vulnerable to hackers
Storm brewing over PG&E smart meters
Lois Henry observes that PG&E needs to get SmartMeter story straight
Energy
Southern California Consumers Agree- No Rate Hikes for SCE
Edison Rate Hikes: Wrong Time, Wrong Reasons
Avoid Shut-Offs
Natural Gas Safety Tips
TURN Urges Customers Not to Sign Up for PG&E's ClimateSmart
7 ways to save money with spring cleaning
Conserve Your Way to Lower Energy Bills
PG&E, Edison and SDG&E Failures Cost Customers Millions
Energy savings can be achieved without PG&E's disastrous SmartMeter devices
CONSUMERS SHOULD HAVE A CHOICE ABOUT SMART METERS
Editorials Against Prop 16
California voters: Props on their proposition votes
PG&E spending $44M on Prop. 16; seeking $2 billion in higher rates
PG&E's handling of new meters speaks volumes
PG&E admits to misleading folks over extent of smart meter woes
Vote no on misleading Proposition 16
No on Proposition 16: It's an unethical move by PG&E
No on Prop 16 in the News
Committee recommends against Prop. 16
Proposition 16, the $35 million question
Prop. 16, bankrolled by PG&E, subject of lively debate
PG&E's price tag for Prop.16 could reach $35 million
Questioning Prop. 16
PG&E's laughable Prop 16: Who needs friends when you've got $35 million?
PG&E to spend millions to pass Prop. 16
TURN: PG&E trying to lock high power rates into constitution
PG&E Spending Millions on Ballot Initiative
Public power backers cry foul over utility effort
Testimony Against Prop 16: Joint Legislative Hearing
Questioning Prop. 16
Former energy commissioner compares PG&E ballot initiative to a tapeworm
Smart Meter Privacy
Is Big Brother Watching Your Refrigerator?
Have A Smart Meter But Don’t Like It?
If You Don't Have A Smart Meter And Don't Want One
Demand a smart meter opt-out
How do Smart Meters put privacy at risk?
Five people who want to invade your smart meter privacy and why
Demand Smart Meter Privacy Protections
PG&E Pipeline Explosion
Tell Governor Brown: New Leadership Is Needed at CPUC
PG&E: Poor records didn't lead to San Bruno blast
State PUC reviews $3 million PG&E fine
No More San Brunos—Demand that PG&E put Customer Safety First
TURN Demands No Rate Increase To Pay San Bruno Costs
Natural Gas Safety Tips
Regulators may crack down on PG&E Thursday
Utility Missing Pipe-Safety Records
Regulators threaten $1 million per day fines against PG&E
PG&E threatened with fines of $1 million for pipeline data
Green Matters
ENERGY: Regulators approve unusual wind deal for SDG&E
Smart Meters: A Dumb Idea
More renewables is a victory for California consumers
TURN Urges Customers Not to Sign Up for PG&E's ClimateSmart
7 ways to save money with spring cleaning
Conserve Your Way to Lower Energy Bills
Ed Markey stands up for, green energy, science and sarcasm
PG&E, Edison and SDG&E Failures Cost Customers Millions
TURN's recommendations to the California Air Resources Board on the Renewable Electricity Standard
PG&E Cashing in on Climate Change
Save Money and the Planet
TURN Urges Customers Not to Sign Up for PG&E's ClimateSmart
7 ways to save money with spring cleaning
Conserve Your Way to Lower Energy Bills
PG&E Cashing in on Climate Change
Find and Destroy Energy Vampires in Your Home
Cool Ways to Save Energy and Reduce Summer Electric Bills
PG&E Energy Partners Program
Winter Tips to Conserve Energy and Lower your Bills
Addressing the PG&E Smart Meter Crisis
Renters can save energy too!
Telecom
Consumer Pressure Puts AT&T Acquisition of T Mobile on Hold
Read This Before Cutting Your Landline!
Do Pre-Paid Cell Phones Save Money?
To Bundle Or Not To Bundle—cable TV, Internet and phone service
Defend basic phone service, demand accountability
Your phone could become pay to play!
How to Call 9-1-1 from a Cell Phone
TURN Telecommunications Accomplishments
Beware of Collect Calls from Payphones
What Are Prepaid Phone Cards?
Legislation
Gov. Brown Seeks to Extend California Energy Surcharge
More renewables is a victory for California consumers
Utility Reform May Be on the Horizon
California Public Utilities Commission could get pro-consumer majority
CPUC: California's Corporate Profit Upkeep Commission
New legislation would mean tighter control over PG&E's actions
San Bruno Wake Up Call to CPUC
Phone Company Cutbacks Threaten Public Safety
Gaps Emerge in Consumer Protections after Phone Deregulation
"Warm lines" for 911 calls face dismantling
Press Room
Time for New Leadership at the PUC
TURN Wins New Gas Safety Consumer Protections
Trashed Meters = Profits for PG&E
Smart Meters: A Dumb Idea
More Renewables is a Victory for California Consumers
TURN Demands No Rate Increase To Pay San Bruno Costs
SF Needs the Yellow Pages
Consumers to Protest Phone Company Cutbacks
DRA and TURN Request Reconsideration of $68 Million in Ratepayer-Funded Bonuses for Energy Efficiency
New CPUC Hit With New San Bruno Demands
Energy Press Releases
Smart Meter Opt Out Costs Should Come From Profits, Not Rates
TURN And DRA Urge CPUC To Put Pipeline Safety Before Smart Meters
PG&E Could Profit From San Bruno Blast
Avoidable Errors by PG&E Caused San Bruno Explosion, CPUC Laxity Contributed
PG&E Should Pay For Gas Safety
Smart Customers Want Smart Meter Privacy
CPUC Under Fire for Oakley Approval
Consumers Unite to Fight Edison Rate Hikes
CPUC President Ignores Law, Urges Approval of New PG&E Customer Charges
TURN Wins New Gas Safety Consumer Protections
Telecom Press Releases
FCC Urged to Reject Industry Proposal to Erode Consumer Protections While Lining the Pockets of Large Phone Companies
AT&T’s T-Mobile Takeover: Bigger is Not Better
SF Needs the Yellow Pages
Consumers to Protest Phone Company Cutbacks
CPUC Ruling Puts a Valuable LifeLine in Jeopardy
CPUC Strengthens Consumer Protections Against Cramming and Fraud on Telephone Bills
Governor Urged to Reject SB 1375
CPUC Fails to Enforce "Just and Reasonable" Phone Rates—Concludes Senate Report
Senate Stands Up for Consumers, Stands Down Utility Lobbyists
TURN Study Confirms Suppressed Findings: Phone Deregulation is a Disaster
General Press Releases
Tom Long Named Legal Director of TURN
New CPUC Hit With New San Bruno Demands
Top TURN Attorney to Join CPUC
TURN Statement on PG&E Gas Explosion
PG&E's Powergrab Defeated by Grassroots Campaign
Will David beat Goliath on election night?
TURN wins kinder, gentler shut off policies
No Change, No Hope at CPUC
Mark W. Toney, Ph.D., Named TURN Executive Director
Former Commissioner Carl Wood to Head Board of TURN
Consumer Tools
Five people who want to invade your smart meter privacy and why
Home heating deaths continue despite outreach programs
PG&E Wants $40 Million More in Green Bonuses
SmartMeters fraught with dangers
California Cash For Appliance Program To Begin
Investigator named for independent evaluation of PG&E's Smart Meters
PG&E moratorium on power shutoffs ends
Xmas Moratorium Is First Step Toward Stopping Utility Shut Offs
Monterey County residents struggling to pay utilities may get reprieve
CFLs: Good Green or Utility Greenwash?
Avoid Shut-Offs
Rules Governing Utility Shut-Offs
California makes it harder for utilities to cut service
REACH—Relief for Energy Assistance through Community Help
Complaint Form
Complaint Form: File a Complaint Now
Keys to Successful Complaints
How to Complain to the CPUC
How to File a Complaint
PG&E's Backwards Backbilling
Complaint Form: File a Complaint Now
Keys to Successful Complaints
How to Complain to the CPUC
Natural Gas Safety Tips
Don’t Let PG&E Profit from San Bruno
Don’t Let PG&E Profit from San Bruno
Tell Governor Brown: New Leadership Is Needed at CPUC
PG&E: Poor records didn't lead to San Bruno blast
Attorney general blasts PG&E, CPUC agreement
PG&E faces another state probe into record keeping
TURN wins new consumer protections for gas safety
State PUC reviews $3 million PG&E fine
No More San Brunos—Demand that PG&E put Customer Safety First
TURN Demands No Rate Increase To Pay San Bruno Costs
Smart Meters
Is Big Brother Watching Your Refrigerator?
STOP So Cal Gas Meters
Have A Smart Meter But Don’t Like It?
If You Don't Have A Smart Meter And Don't Want One
Demand a smart meter opt-out
Smart Meters: A Dumb Idea
How do Smart Meters put privacy at risk?
Five people who want to invade your smart meter privacy and why
Demand Smart Meter Privacy Protections
CONSUMERS SHOULD HAVE A CHOICE ABOUT SMART METERS
Low-Income Assistance
TEAF—Temporary Energy Assistance for Families
Back-Billing by PG&E—There are Limits!
Can't Pay Your Bill? Don't Hesitate to Negotiate
Avoid Shut-Offs
Avoid Shut-Offs
Utility deposits: what you need to know
Rules Governing Utility Shut-Offs
Avoid Having Your Utility Shut Off
CARE—California Alternate Rates for Energy Program
PG&E to Shut off Power to More People
Heating vs. Eating: Low Income Consumer Protections
Discounted Rates for Families: FERA
PG&E to Shut off Power to More People
Heating vs. Eating: Low Income Consumer Protections
Energy Efficiency programs
Find and Destroy Energy Vampires in Your Home
PG&E Energy Partners Program
Energy Team
Energy Management Assistance (EMA)
Help Paying Back-due bills: REACH
Utility deposits: what you need to know
REACH—Relief for Energy Assistance through Community Help
Lifeline phone service
LIHEAP—Low-Income Home Energy Assistance Program
Low-Income Home Energy Assistance Program (LIHEAP)
Programs for PG&E Customers
PG&E Energy Partners Program
REACH—Relief for Energy Assistance through Community Help
Programs for SDG&E Customers
Energy Team
Neighbor-to-Neighbor
Programs for Southern California Edison (SCE) Customers
Energy Assistance Fund (EAF)
Energy Management Assistance (EMA)
Summer Discount Plan
Programs for Southern California Gas Company Customers
Gas Assistance Fund
Direct Assistance Program (DAP)
Services for Medical Baseline and Life-Support Customers
Services for Medical Baseline and Life-Support Customers
TEAF—Temporary Energy Assistance for Families
Home heating deaths continue despite outreach programs
TEAF—Temporary Energy Assistance for Families
TURN wins kinder, gentler shut off policies
When deposits are required
Utility deposits: what you need to know
Negotiating a late payment deposit with PG&E
Fight Unreasonable Deposit Demands
Save Money and the Planet
Keeping Cool For Less
TURN Urges Customers Not to Sign Up for PG&E's ClimateSmart
7 ways to save money with spring cleaning
Conserve Your Way to Lower Energy Bills
PG&E Cashing in on Climate Change
Find and Destroy Energy Vampires in Your Home
Cool Ways to Save Energy and Reduce Summer Electric Bills
Winter Tips to Conserve Energy and Lower your Bills
Energy Efficiency Programs in California
Renters can save energy too!
Consumer Beware
PG&E's Backwards Backbilling
TURN Wins New Safeguards Against Phone Fraud
California Cash For Appliance Program To Begin
Some 'Smart Meters' Failed to Transmit Information, PG&E Says
Beware of Collect Calls from Payphones
Avoid Having Your Utility Shut Off
Wirepro: A Goldmine for AT&T, A Waste of Money for Most Consumers.
Freedom From Telemarketers—It's Easier Than Ever!
Online Privacy
Meanwhile in Canada...
Demand Smart Meter Privacy Protections
Letters to the Consumer Advisor
Is Big Brother Watching Your Refrigerator?
Read This Before Cutting Your Landline!
Do Pre-Paid Cell Phones Save Money?
To Bundle Or Not To Bundle—cable TV, Internet and phone service
Find and Destroy Energy Vampires in Your Home
When You're Done, You're Done—Resist Early Termination Fees!
Avoid Having Your Utility Shut Off
Back-Billing by PG&E—There are Limits!
Renters can save energy too!
Is Bundled Service Right For Me?
Consumers Fight Back—And Win!
Mountain View Couple Fight Faulty Smart Meters and Win!
PG&E's Backwards Backbilling
Negotiating a late payment deposit with PG&E
TURN Amps Up Consumer Voices At CPUC
Small Refund is Hugely Satisfying
Putting A Stop to Illegally Inflated PG&E Bills
Fight Unreasonable Deposit Demands
PG&E, You'd Never Lie to Me, But Just in Case—Let Me Check with TURN
Keys to Successful Complaints
If I Had Known, I Never Would Have Roamed…
Get Smart About Your Electric Bill
Is Big Brother Watching Your Refrigerator?
TURN Urges Customers Not to Sign Up for PG&E's ClimateSmart
Conserve Your Way to Lower Energy Bills
PG&E's Backwards Backbilling
Utility deposits: what you need to know
PG&E Cashing in on Climate Change
Winter Tips to Conserve Energy and Lower your Bills
Addressing the PG&E Smart Meter Crisis
Avoid Having Your Utility Shut Off
Back-Billing by PG&E—There are Limits!
Get Smart About Your Gas Bill
Natural Gas Safety Tips
TURN Urges Customers Not to Sign Up for PG&E's ClimateSmart
Conserve Your Way to Lower Energy Bills
PG&E's Backwards Backbilling
Utility deposits: what you need to know
PG&E Cashing in on Climate Change
Addressing the PG&E Smart Meter Crisis
Avoid Having Your Utility Shut Off
Back-Billing by PG&E—There are Limits!
How the Baseline Program Works
Get Smart About Your Phone Bill
Read This Before Cutting Your Landline!
Do Pre-Paid Cell Phones Save Money?
TURN Wins New Safeguards Against Phone Fraud
To Bundle Or Not To Bundle—cable TV, Internet and phone service
Defend basic phone service, demand accountability
New Rate Option May Lower Phone Bill
Roaming charges for Internet use bring $16,379 bill
TURN Telecommunications Accomplishments
Beware of Collect Calls from Payphones
What Are Prepaid Phone Cards?
Your Cell Phone
Read This Before Cutting Your Landline!
Do Pre-Paid Cell Phones Save Money?
How to Call 9-1-1 from a Cell Phone
Roaming charges for Internet use bring $16,379 bill
When You're Done, You're Done—Resist Early Termination Fees!
Freedom From Telemarketers—It's Easier Than Ever!
Top 10 Things to Avoid When Purchasing Cell Service
Cell phone customers: Don't let data charges drain your wallet.
Protect yourself from 'Slamming' and 'Cramming'
Why Your Cell Phone Probably Doesn't Have 911 Compatibility
Your Landline Phone
Read This Before Cutting Your Landline!
TURN Wins New Safeguards Against Phone Fraud
TURN Telecommunications Accomplishments
What Are Prepaid Phone Cards?
Wirepro: A Goldmine for AT&T, A Waste of Money for Most Consumers.
Freedom From Telemarketers—It's Easier Than Ever!
Is Bundled Service Right For Me?
Protect yourself from 'Slamming' and 'Cramming'
California LifeLine Telephone Service
Download TURN Consumer Tips
Avoid Shut-Offs
Utility deposits: what you need to know
Find and Destroy Energy Vampires in Your Home
Beware of Collect Calls from Payphones
What Are Prepaid Phone Cards?
Wirepro: A Goldmine for AT&T, A Waste of Money for Most Consumers.
Renters can save energy too!
How the Baseline Program Works
Top 10 Things to Avoid When Purchasing Cell Service
How to Reach an Actual Human at Your Utility Company

CONTACT US

Press: turn@turn.org Membership: membership@turn.org Consumer Hotline: consumerhotline@turn.org
twitter facebook flickr