Customers lose hundreds of millions in refunds
For Immediate Release From The Utility Reform Network
A CPUC vote today, taken amid allegations of "open meeting law" violations, permits SBC to
New CPUC adopts governor’s opposition to consumer protections
For Immediate Release From The Utility Reform Network
In a shocking reversal of a 2004 decision the California Public Utilities Commission (CPUC)
Decision ignores problems with SBC and Verizon phone service quality
For Immediate Release From The Utility Reform Network
Consumer frustration with endless automated messages and long waits for telephone repairs
Decision ignores problems with SBC and Verizon phone service quality
For Immediate Release From The Utility Reform Network
The California Public Utilities Commission finally bowed to unrelenting pressure from telephone
The FCC today saddled consumers with an additional $3 million in federal surcharges
For Immediate Release From The Utility Reform Network
The FCC today saddled consumers with an additional $3
CPUC refuses to change automation
For Immediate Release From The Utility Reform Network
Consumers who are aggravated by the automated menus and busy signals that answer their calls to the
Consumer Survey: Were You Harmed by Planned Power Outages?
We know that thousands of customers were impacted by the shutoffs and instead of feeling safe, many customers were left fearing for their safety, unprepared and angry.
Schools, universities and
