Turn Fact Sheets
Are you trying to save money and energy? Are you struggling to pay your electric, gas or phone bills? Facing a gas or electric shutoff? Getting calls from gas companies saying they can save you money? Do you need to know your consumer rights?
If you answered yes to any of these questions our fact sheets can give you the information you need!
Have The Energy You Need to Protect Your Health?
Do you have a serious medical condition that makes it hard to pay your monthly energy and or gas bill? Download our fact sheet and learn more about Medical Baseline.
Medical Baseline Fact Sheet_English
Medical Baseline Fact Sheet Spanish
Are You Struggling to Pay Your Monthly Phone Bill?
Need Help Paying Your Bills?
Need Information About CARE, FERA Or ESAP?
Do You Think You Have Been Back-Billed?
Can’t pay your electric or gas bill?
Do you need to know what your rights are?
Learn what you can do to keep your electricity or gas on, stop a shut off, set up a payment plan and more by downloading our fact sheet.
Avoid Electric or Gas Shut Offs-English
Avoid Electric or Gas Shutoffs Spanish
Need To Save Money On Your Energy Costs?
Can Other Gas Companies Save You Money?
Need To File A CPUC Complaint?
Confused about Time of Use (TOU)? You are not alone.
Time-of-use (TOU) rates, in which the price you pay for electricity varies according to the time of day. Higher prices are charged during peak hours and lower prices are charged during off peak hours. Rates are also typically higher in summer months than in winter months.
TURN’s analysis shows that large users will benefit the most from TOU rates, and customers who use less could end up paying more. Despite TURN’s objections, the California Public Utilities Commission wants utilities to implement these rates statewide. Read TURNs Fact Sheet: