Consumers Fight Back—And Win!
With TURN's help, consumers fight back against the giant utility companies—and WIN!
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All the exciting new technology being introduced by cell phone companies presents enormous risks to consumers, who are not always…
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Hear what TURN has to say about trusting PG&E
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After PG&E installed a smart meter at the home of Vera Sokolova and Alexei Kacharovsky of Mountain View in autumn…
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In May TURN received a call on the consumer hotline from L.L.Y. She was in the midst of a nasty…
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With TURN's help, you can learn to fight back.
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Instead of immediately informing a customer she'd received inaccurate bills, PG&E threatened to shut off her power for non-payment of…
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A TURN member was over-charged, but a customer service rep told her there was nothing she could do about it.…
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A personal victory against her phone company proved to one customer that speaking out can have big rewards.
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TURN helps a member reduce a late payment deposit with PG&E to a fair amount she can afford. Learn how…
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Done With Verizon's Early Termination Fees January 10, 2012
TURN's advice helped a member get out of a Verizon contract for a cell phone that didn't work where she…
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No Spoils for the Victor November 09, 2012
Recently, Sandy S., a senior who lives on a fixed income, contacted TURN for information on filing a claim against…
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TURNS out Verizon Owed Me Money March 22, 2013
TURN training leads to refund from Verizon
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