Know your rights

Small Refund is Hugely Satisfying

A personal victory against her phone company proved to one customer that speaking out can have big rewards. Sometimes even a small victory can yield big satisfaction for a consumer.

Fight Unreasonable Deposit Demands

In May TURN received a call on the consumer hotline from L.L.Y. She was in the midst of a nasty dispute with Pacific Gas & Electric over their unreasonable demand